Terms of Service

Last Updated: June 2026

Welcome to Built Supply Co. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Information

This website is operated by Built Supply Co. Throughout the site, the terms “we”, “us”, and “our” refer to Built Supply Co.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to these terms, you must not access or use this website.

2. Online Store Terms

By using this website, you confirm that:

• You are at least the age of majority in your country or region.
• You will not use our products for any illegal or unauthorized purpose.
• You will not transmit viruses, malicious code, or harmful software.

Any breach of these terms may result in immediate termination of service.

3. Products & Pricing

We aim to ensure all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

• Correct pricing or listing errors
• Refuse or cancel orders
• Limit quantities purchased
• Update product information without notice

Prices are displayed in the applicable currency and may change without notice.

4. Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse or cancel orders where:

• Fraudulent activity is suspected
• Pricing errors have occurred
• Stock is unavailable
• Incorrect information has been provided

If payment has already been processed for a cancelled order, a full refund will be issued.

5. Shipping & Delivery

Delivery times are estimates only and may vary depending on location, courier delays, or supplier availability.

Built Supply Co is not responsible for delays caused by shipping carriers, customs processing, weather events, or circumstances beyond our control.

Risk and ownership of products pass to the customer upon delivery.

6. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

Please review our Returns & Refund Policy for information regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including logos, branding, graphics, images, product descriptions, and website design, is the property of Built Supply Co unless otherwise stated.

You may not reproduce, copy, distribute, or use any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Built Supply Co shall not be liable for:

• Indirect or consequential loss
• Loss of profits or revenue
• Loss arising from misuse of products
• Website interruptions or technical issues

Our total liability for any claim relating to products or services shall not exceed the amount paid for the relevant order.

9. Third-Party Services & Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites and recommend reviewing their terms before use.

10. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

By using this website, you consent to the collection and use of information in accordance with our Privacy Policy.

11. Consumer Rights

Nothing in these Terms of Service limits your rights under the New Zealand Consumer Guarantees Act 1993, Fair Trading Act 1986, or any other applicable consumer protection laws.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes take effect immediately upon being published on this website.

13. Contact Information

Built Supply Co
New Zealand

Email: info@builtsupplyco.com
Website: builtsupplyco.com